Terms & Conditions


The following Terms & Conditions apply when using any of Upbeater's Services.

These Terms and Conditions  (the “Terms”) are owned and managed by Upbeater AB, org. nr. 559427-1271 (below “Upbeater”), and are applicable to anyone using any of the services (the “Services”) provided by Upbeater for Freelancers with the purpose of educating-, guiding-, supporting-, and providing services that helps freelancers grow their businesses, and for Companies with the purpose of connecting with-, working with-, hiring- or buying services from freelancers through Upbeater.

By utilizing any of Upbeater's Services, you confirm your understanding and acceptance of the Terms outlined here and our Privacy Policy (the “Privacy Policy”), which governs the handling of your personal data. If you disagree with these Terms or the Privacy Policy, please refrain from using our Services.

Specific Terms may apply to each service provided by Upbeater, detailed below.

We reserve the right, at our sole discretion and without prior notice, to modify the available products and services, and to adjust, suspend, or terminate any aspect of the Services. We are not liable to you or any third party for such changes. Your continued use of our Services implies acceptance of any modifications.

Upbeater retains the right to amend these Terms at any time. It is recommended to regularly review these Terms, as your continued use of our Services after updates indicates acceptance of the revisions.

For clarity, references to "Upbeater" include "Upbeater," "Upbeater.X," "Upbeater.com", and the Discord Server "Upbeater Freelancers."

GENERAL TERMS & CONDITIONS, ALL SERVICES

When utilizing any of our Services, you bear the responsibility for any communications and information shared by you, no matter the format, and you are accountable for the outcomes of such communications.

You’re not allowed to use Upbeater's services for the following purposes, and we explicitly prohibit:

  • Posting, communicating, or transmitting any material that violates the intellectual property, publicity, or privacy rights of another person or entity.
  • Posting information that is false, inaccurate, or not your own.
  • Engaging in conduct that could lead to a criminal offense, civil liability, or violation of any law or regulation.
  • Attempting to interfere with Upbeater's network security or using Upbeater’s service to gain unauthorized access to any other computer system.

1. USER ACCOUNTS & PERSONAL DATA

When you sign up to use any of our Service you agree to (1) furnish accurate, current, and complete information about yourself as prompted by the registration forms of the Service, and (2) consistently update the registration data to ensure its accuracy and completeness. 

We retain the sole discretion to accept or reject your registration for the use of our Service. Upon acceptance, you gain the right to utilize the Service, and you bear responsibility for all activities conducted under your account.

You commit not to register using false identity or information, or on behalf of anyone other than yourself. Should you provide content that is untrue, inaccurate, not current, or incomplete, or if Upbeater reasonably suspects such inaccuracies, Upbeater reserves the right to suspend or terminate your account and deny any present or future use of the Service. Additionally, you agree not to register or use the Service if your account has been previously closed by Upbeater or if you have been expelled from our Services in the past.

When registering as a company, we may request additional information about your company and your objective for using our Services, such as the types of prospective hires you are seeking. We will assess the information provided during registration and any other publicly available data. The decision to accept or reject your registration rests solely with us. Upon acceptance, you may engage with prospective hires expressing interest in your company, job ads, etc.. It is your responsibility to comply with all applicable laws when using the Service, including data protection regulations.

For further information about how Upbeater handle and use your data, please see our Privacy Policy

You are responsible for keeping your account and password confidential, and you commit to taking responsibility for all activities carried out under your account or password. If there is any unauthorized use of your account or a security breach, you agree to promptly notify us.

2. CONTENT & INFORMATION

We aim to provide complete and reliable information. However, it's important to note that certain information may contain errors, such as pricing errors, typographical errors, and other inaccuracies, which we reserve the right to correct without assuming any liability. Additionally, we retain the right to restrict access to specific sections of our services for users and to modify, suspend, or conclude an event or promotion at any time without prior notice. Please be aware that we do not provide a guarantee that all products or services will be continuously available.

3. PAYMENT TERMS

Unless otherwise is specified in a written agreement between you and Upbeater, the terms outlined below will govern the payment terms for our paid Services.

3.1 BILLING POLICIES

By utilizing any of Upbeater’s paid Services, you hereby agree to abide by the pricing and payment terms applicable to the respective Services, as may be updated by Upbeater periodically. Upbeater reserves the right, at its sole discretion and at any time, to:

  • Introduce new services and products with additional fees and charges
  • Modify fees and charges for existing services upon notice

Some products or services may be provided through third-party partners, and if you choose to use them, you agree to the terms, including payment terms, set by those third parties. Upbeater is not responsible for these third-party services, and your use of them is entirely at your own risk.

Changes to fees will take effect in the billing cycle following notice.

In case of a reasonable dispute about an invoice, you must pay the undisputed portion and provide written notice of your dispute, including details about the nature of the dispute, the disputed amount, and information to identify the affected service(s). If the dispute is resolved against you, you agree to pay the disputed amounts plus interest at the referenced rate.

Subscription or service payments involve third-party payment providers with their own terms and privacy policies. Upbeater uses Stripe Payments Europe, Ltd., and you can find the terms for initial payments here.

Upbeater is not responsible for third-party services, and links to them don't imply endorsement.

3.2 PAYMENT RESPONSIBILITY

You must ensure that all information provided related to a payment is accurate, complete, and up-to-date. You agree to cover all charges incurred by users of your credit card, debit card, or other payment method at the prices applicable during those charges. Any taxes related to such transactions are also your responsibility. If Upbeater is required by a tax authority to pay any taxes not previously collected from you, you agree to promptly submit those taxes, including any applicable penalties and interest, upon receiving written notice from Upbeater.

If you opt to purchase additional paid services after the initial payment, we will either invoice you for the added service(s) or charge your credit/debit card or other payment method accordingly.

Upon late payment, a late payment interest rate of 12% + reference rate from the due date until paid in full will be applied, as well as a reminder fee of €45. You will be responsible for all reasonable expenses, including legal fees and expenses, incurred by Upbeater in collecting delinquent amounts, unless the delinquency results from billing inaccuracies. If you're late in paying any fees, we reserve the right to either (i) immediately suspend or terminate your access to the applicable Services without notice, and in such cases, you'll still be responsible for the full amount owed; or (ii) charge your credit/debit card on file with us under this or any other agreement. Unless your subscription plan is terminated properly and on time, charges will continue to accrue even if you don't use the subscribed services.

3.3 CREDIT & DEBIT CARDS

If you use a credit card or debit card to pay for any of our Services, you're giving Upbeater permission to charge your card for the fees associated with your selected subscription plan or other paid Service fees. This includes any applicable taxes. You confirm that you have the right to use the card on behalf of yourself and/or your company and agree to receive an electronic receipt. If, for any reason, your card doesn't accept a charge, Upbeater can suspend or end your access to the Service. If your access is terminated or suspended, you're still responsible for paying the full amount owed for those Services. When you provide your payment details, you also agree that this information may be shared with third parties like payment processors and credit agencies for various purposes, including checking your credit, processing payments, collecting fees, and enforcing our agreement with you. Upbeater may also share this information with law enforcement in response to legal requests.

3.4 REFUNDS

You acknowledge and agree that, to the maximum extent permitted by applicable law, no refund of any pre-paid fees will be provided if you choose to cancel, terminate, or discontinue the use of the paid service before the expiration of the services. In the event that Upbeater suspends, limits, conditions, or terminates your access to the Services and/or your account due to a breach of this Agreement or any other agreement with Upbeater, you further understand and agree that no refund will be issued for any unused time regarding pre-paid fees for a product or service. In such cases, if the applicable fees have not been paid, you remain obligated to pay Upbeater the full fees due for the product or service.

3.5 VOUCHERS, DISCOUNT CODES & TRIALS

If you're using a valid voucher, discount code or trial, it will be deducted from your first or next upcoming payment. These trials and vouchers are valid for the specified time or discount mentioned when applied. You understand that your subscription will revert to the regular pricing after the trial period or when the discounts no longer apply. Keep in mind that trials and vouchers may have a limited expiration time and date, after which they can't be redeemed.

4. SUSPENSION OR TERMINATION

4.1 Suspension or Termination for Cause

Upbeater can suspend or terminate your access to the Services and/or this Agreement under the following circumstances: 

  • if you breach this Agreement and don't fix it within the specified period; 
  • immediately if you fail to pay owed amounts for paid services; 
  • immediately if you undergo bankruptcy, insolvency, receivership, liquidation, or a similar proceeding; 
  • immediately for violations of this Agreement;
  • for any abusive, inappropriate behavior, or conduct affecting us, our Third-Party clients, customers, employees, or other users; 
  • immediately for sending excessive, disruptive, deceptive, or abusive communications; 
  • immediately for disclosing, transferring, or selling any Data within a user’s resume/CV, portfolio, or profile to a third party without express permission; and/or 
  • immediately if you charge users for reviewing or proceeding with a potential hiring process after they apply through the Services. 

In case of suspension or termination (other than for convenience by Upbeater), you remain responsible for the entire fees, and no prepaid fees will be refunded. Upbeater may also suspend your access without penalty for a suspected violation.

4.2 Suspension or Termination for Convenience

Upbeater can terminate your access for convenience through email notification. If this happens, you will receive a pro-rata refund of any pre-paid fees for Services not provided.

4.3 Your Termination Rights

You can terminate this Agreement if Upbeater materially breaches it and doesn't fix it within 30 days after your written notice. Pre-paid fees are non-refundable, except for an uncured material breach by Upbeater, where you'll receive a pro-rata refund for the remaining term of your Subscription Plan.

5. ADDITIONAL TERMS & CONDITIONS

You acknowledge that specific products, services, or certain portions of Upbeater’s Services may be subject to additional terms and conditions ("Additional Terms"), which are considered part of these Terms by reference. In case of a conflict between these Terms and the Additional Terms, the Additional Terms will take precedence.

6. PROPERTY RIGHTS

Upbeater and its licensors retain all rights to ownership, copyright, trademarks, and all other intellectual property rights related to Upbeater and the mentioned products and services, unless specifically stated otherwise in these Terms.

As a user of our Services, you are permitted to view and print the mentioned contents for personal, non-commercial use only. Any other reproduction, adaptation, modification, transfer, assignment, use, or exploitation of the contents, in whole or in part, is not allowed without our prior written consent.

Upbeater does not claim ownership of any materials you share through our Services. For the materials you submit or make available, you grant Upbeater a perpetual, irrevocable, non-terminable, worldwide, royalty-free, and non-exclusive license to use, copy, distribute, publicly display, modify, and create derivative works. You assert that you have the proper rights to any materials provided to Upbeater, and such materials will not contain libelous or unlawful content. Upbeater may use any content you submit without obligations of confidentiality, attribution, or compensation to you.

7. DISCLAIMERS

You are responsible for all consequences and risks associated with your use of the Services.

The Services, all content, and other information accessible through our Services or a linked service are provided on an "as is" and "as available" basis without any warranty, either express or implied. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, security, or accuracy. Specifically, Upbeater does not guarantee that: (i) the information obtained through our Services is correct, accurate, or reliable; (ii) the functions within our Services will be uninterrupted or error-free; or (iii) defects will be corrected, or that our Services, platforms, websites, or the server making it available are free of viruses or other harmful components.

Upbeater provides no warranties regarding any third party platforms and services to which you may be directed or hyperlinked from our Services. Hyperlinks are included for your convenience, and Upbeater makes no representations or warranties regarding the accuracy, availability, suitability, or safety of information provided in such third party platforms or services. Upbeater does not endorse, warrant, or guarantee any products or services offered or provided by third parties.

8. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Upbeater, its parents, subsidiaries, divisions, affiliates, and their respective officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, costs, and expenses of defense, including attorneys' fees. This applies to any claims arising from or related to your use of the Services, your violation of these Terms or the Privacy Policy, content posted by you, or your violation of any law or the rights of a third party.

9. LIMITATION OF LIABILITY

Under no circumstances shall Upbeater, its affiliates, or any of their respective officers, directors, employees, agents, successors, subsidiaries, suppliers, affiliates, or third parties providing information through our Services be liable to any user or entity for any direct, indirect, special, incidental, punitive, or exemplary damages. This includes, but is not limited to, damages for loss of profits, data, or use arising from the use or inability to use the Services. Whether based on warranty, contract, tort, or otherwise, even if Upbeater has been advised of or should have known about the possibility of such damages or losses.

In no event shall the total liability of Upbeater, its affiliates, or any of their respective officers, directors, employees, agents, successors, subsidiaries, suppliers, affiliates, or third parties providing information through our Services to you exceed the amount you paid to Upbeater in connection with the event giving rise to such liability.

You acknowledge that this applies to all content, merchandise, and services made available to you by Upbeater.

10. INTELLECTUAL PROPERTY RIGHTS

Upbeater expressly forbids the sharing of any content that violates or infringes upon the copyright rights and/or other intellectual property rights, including rights of privacy and publicity, of any person or entity. If you believe that any material on our Services infringes your copyright or other intellectual property rights, please notify us of your claim by sending an email to: [email protected].

For any questions, concerns related to these Terms or our Services, or to provide any notice under these Terms, please contact us at [email protected]

11. GEOGRAPHICAL AREAS

Upbeater is controlled and operated from Sweden. We do not claim that our Services are suitable or available for use outside of the Nordics. If you opt to use our Services from a location outside the Nordics, you do so voluntarily and are responsible for complying with local laws, to the extent that such laws are applicable.

12. THIRD PARTY SERVICES

Upbeater partners with third-party service providers and provides links to third-party web platforms, services, or other activities that are not under the control or ownership of Upbeater. These links to third-party platforms are offered for user convenience.

13. IT & SECURITY

While we strive to ensure that our Services are free from viruses, malware, and other errors that could impact your IT systems, you acknowledge that you access and use the Services at your own risk. Upbeater disclaims any responsibility for any loss or damage that may arise from the use of our Services. Additionally, Upbeater takes no responsibility for the availability of our Services.

Neither Upbeater nor any of its officers, employees, or subcontractors accept liability for any damage or direct, indirect, or consequential loss resulting from the availability or use of the Services. This includes any harm or defect caused to your computer as a result of accessing and using the IT systems that make Upbeater’s Services available.

14. PROHIBITION OF TRANSFER

This agreement, and related rights and obligations, may not be transferred to a third party without the consent of the other party.

15. DISPUTES

These Terms are governed by Swedish laws. Disputes arising from this agreement shall, when necessary, be settled by a Swedish court with a seat in Stockholm. The language of the proceedings shall be Swedish, or when needed, English.

ADDITIONAL TERMS & CONDITIONS: SPECIFIC SERVICES

Specific terms may be applicable for each of the Services provided by Upbeatre, see below. 

FOR COMPANIES

For the time being Upbeater offers the following Services for Companies:
FOR FREELANCERS


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